Percentage of orders delivered with damaged products/items
Average age (e.g. in years) of fleet.
Calculated by dividing total freight costs by number of units shipped per period. Useful in businesses where units of measure are standard (e.g., pounds). Can also be calculated by mode (barge, rail,ocean, truckload, less-than-truckload, small package, air freight, intermodal, etc.).
Measured by the number of days (or hours) from the time a shipment leaves your facility to the time it arrives at the customer’s location.
This is calculated by measuring the average time elapsed between a mode of transportation arrival (e.g. truck) at your facility and its departure.
Percentage of deliveries that are delivered correctly first time.
Average cost per delivery.